Retail Customer Experience Specialist

Family Dollar; Lufkin (TX); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar in Lufkin, TX is hiring a part-time Retail Associate. You will assist customers, handle cash at the register, and help keep the store stocked and organized. The role requires maintaining a safe, friendly environment and performing light cleaning duties as needed.

The position emphasizes excellent customer service, strong communication, and the ability to lift 30–50 lbs and stand for extended periods. Prior retail or service experience is preferred.

Qualifications

• Experience in retail or service industries is preferred.
• Ability to understand and follow store procedures and operating documents.
• Adept at communication and resolving customer inquiries.
• Comfort with lifting 30–50 lbs and doing physical tasks as needed.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Ensure a positive, safe, and respectful environment for customers and staff.
• Maintain cleanliness of the store, restrooms, floors, and trash areas.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Problem-solving

Relationship management

Teamwork

Education

High school diploma or equivalent

Job description

Family Dollar in Lufkin, TX is hiring a part-time Retail Associate. You will assist customers, handle cash at the register, and help keep the store stocked and organized. The role requires maintaining a safe, friendly environment and performing light cleaning duties as needed.

The position emphasizes excellent customer service, strong communication, and the ability to lift 30–50 lbs and stand for extended periods. Prior retail or service experience is preferred.