Retail Cashier & Customer Experience Advocate

The TJX Companies, Inc.; McAlester (OK); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health benefits

Paid holidays/vacation/sick

Job summary

The TJ Maxx store is seeking an associate to deliver a highly satisfactory customer experience, uphold standards, and maintain a clean, organized store. You may work in multiple areas to support the business and are encouraged to contribute to a positive team culture.

You’ll engage customers, promote loyalty programs, and accurately process purchases while following procedures. The role rewards strong communication, multitasking, and teamwork with competitive pay and benefits.

Qualifications

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Works effectively with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Teamwork

Job description

The TJ Maxx store is seeking an associate to deliver a highly satisfactory customer experience, uphold standards, and maintain a clean, organized store. You may work in multiple areas to support the business and are encouraged to contribute to a positive team culture.

You’ll engage customers, promote loyalty programs, and accurately process purchases while following procedures. The role rewards strong communication, multitasking, and teamwork with competitive pay and benefits.