Retail Customer Experience Specialist

dollartree; Englewood (OH); On-site; USD 15,000 - 18,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree is seeking a part-time Customer Service Associate in Englewood, OH. You will assist customers, handle transactions, stock shelves, and help unload merchandise while maintaining a clean, safe store environment.

Experience in retail or customer service is preferred; strong communication, organization, and problem-solving skills are required. This role offers flexible hours and opportunities to grow within the retail team.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment per productivity standards
• Ensure a positive, safe, and respectful environment with professional interactions
• Maintain store cleanliness including bathrooms, floors, and trash
• Other duties as assigned*

Skills

Customer service

Cash handling

Communication skills

Organizational skills

Problem solving

Ability to lift 30-50 lbs

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking a part-time Customer Service Associate in Englewood, OH. You will assist customers, handle transactions, stock shelves, and help unload merchandise while maintaining a clean, safe store environment.

Experience in retail or customer service is preferred; strong communication, organization, and problem-solving skills are required. This role offers flexible hours and opportunities to grow within the retail team.