Retail Customer Experience Specialist

Winners Merchants International, L.P.; Durham (NC); On-site; USD 18,000 - 19,000; Part time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) contributions

Child care & cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

Job summary

Marshalls at TJX Companies in Durham, NC is hiring for a store associate. You will deliver a high-quality customer experience, ring purchases, handle returns, and promote loyalty programs while keeping the store clean and organized.

The role requires strong communication, the ability to multitask, and a flexible schedule to support business needs. Prior retail experience is a plus, with compensation starting at $13.50–$14.00 per hour depending on experience.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational abilities.
• Ability to multi-task and adapt to changes.
• Capable of lifting heavy objects and teamwork.
• Retail customer experience preferred.

Responsibilities

• Provide a highly satisfied customer experience.
• Accurately ring purchases/returns and handle cash.
• Promote credit and loyalty programs.
• Maintain merchandising standards and store cleanliness.
• Support store recovery and safety initiatives.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Adaptability

Teamwork

Retail experience

Tools

POS system

Cash handling

Job description

Marshalls at TJX Companies in Durham, NC is hiring for a store associate. You will deliver a high-quality customer experience, ring purchases, handle returns, and promote loyalty programs while keeping the store clean and organized.

The role requires strong communication, the ability to multitask, and a flexible schedule to support business needs. Prior retail experience is a plus, with compensation starting at $13.50–$14.00 per hour depending on experience.