Retail Customer Experience Specialist

Dollar General Corporation; Dayton (OH); On-site; USD 17,000 - 21,000; Full time

Job summary

Dollar General is seeking a Sales Associate to act as a customer contact, assist shoppers in locating and purchasing merchandise, operate the cash register, stock shelves, and keep the store clean and organized. The role supports Store Manager directives to maximize profitability and protect assets.

Ideal candidates will have strong interpersonal skills, basic math ability, and familiarity with cash handling.

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow planogram and merchandise presentation guides.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform cash register functions.
• Ability to stock merchandise.
• High school diploma or equivalent preferred.

Responsibilities

• Provide excellent customer service, greet and assist customers.
• Operate cash register, total purchases, collect payment, make change, bag merchandise.
• Follow company merchandise processes; unpack, stock, restock, and rotate merchandise on shelves and build displays.
• Clean the store, take out trash, dust and mop floors, and help set up sidewalk displays.

Skills

Customer service

Cash handling

Stock merchandise

Interpersonal skills

Safety policies

Planogram reading

Basic math

Cash register functions

Education

High school diploma or equivalent preferred

Job description

Dollar General is seeking a Sales Associate to act as a customer contact, assist shoppers in locating and purchasing merchandise, operate the cash register, stock shelves, and keep the store clean and organized. The role supports Store Manager directives to maximize profitability and protect assets.

Ideal candidates will have strong interpersonal skills, basic math ability, and familiarity with cash handling.