Retail Customer Experience Specialist

Dollar Tree, Inc.; Cypress (CA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical, dental, vision insurance

Job summary

Dollar Tree in Cypress, TX is seeking a Part-time Customer Service Associate to help customers with questions, recommendations, and purchases. You will operate the cash register and assist with stock replenishment while maintaining a friendly store atmosphere.

The role emphasizes strong customer service, communication, and teamwork. You may lift up to 50 lbs and participate in cleaning and store upkeep as part of daily tasks.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash
• Other duties as assigned

Skills

Customer service

Communication

Problem solving

Organization

Following instructions

Education

High school diploma or equivalent

Job description

Dollar Tree in Cypress, TX is seeking a Part-time Customer Service Associate to help customers with questions, recommendations, and purchases. You will operate the cash register and assist with stock replenishment while maintaining a friendly store atmosphere.

The role emphasizes strong customer service, communication, and teamwork. You may lift up to 50 lbs and participate in cleaning and store upkeep as part of daily tasks.