Retail Customer Experience Specialist

East Side Enterprise; Cranston (RI); On-site; USD 17,000 - 22,000; Full time

Job summary

East Side Enterprises is seeking an Entry-Level Customer Service Associate in Cranston, RI. The role emphasizes friendly, professional customer interactions, accurate cash handling, and the ability to upsell products while maintaining store presentation.

Ideal candidates will demonstrate strong communication, reliability, and teamwork, with a willingness to pass a background check and drug test prior to employment.

Qualifications

• Entry-level role focused on customer service excellence.
• Must consent to a criminal background check and drug test prior to employment.

Responsibilities

• Foster relationships with customers to encourage loyalty and repeat business.
• Operate the cash register and process payments accurately.
• Handle complex transactions with confidence.
• Upsell promotional products to customers.
• Maintain store cleanliness and attractive product displays.
• Support store team to enhance customer satisfaction.
• Adapt to changing needs and prioritize tasks efficiently.
• Maintain attendance and punctuality; communicate clearly.

Skills

Customer service

Cash handling

Communication

Attention to detail

Teamwork

Adaptability

Time management

Tools

POS system

Basic computer programs

Job description

East Side Enterprises is seeking an Entry-Level Customer Service Associate in Cranston, RI. The role emphasizes friendly, professional customer interactions, accurate cash handling, and the ability to upsell products while maintaining store presentation.

Ideal candidates will demonstrate strong communication, reliability, and teamwork, with a willingness to pass a background check and drug test prior to employment.