Guest Experience Cashier & Service Pro

East Side Enterprise; Johnston (RI); On-site; USD 26,000 - 36,000; Full time

Job summary

East Side Enterprise is hiring an Entry-Level Customer Service Associate to deliver friendly, professional service at our Johnston store. You will handle transactions, upsell promos, and help maintain an inviting shopping environment.

The role emphasizes strong communication, reliability, and the ability to lift items as needed. A criminal background check and drug test are required before employment, with opportunities for growth in a supportive team.

Qualifications

• Excellent customer service and communication skills.
• Willing to consent to background check and drug test.
• Ability to lift 50+ pounds.

Responsibilities

• Foster customer relationships to encourage loyalty.
• Operate cash register and process payments accurately.
• Handle complex transactions confidently.
• Upsell promotional products to customers.
• Keep store clean and well-presented.
• Restock items during quieter periods.
• Collaborate with team to support store success.
• Manage safety and adherence to policies.

Skills

Customer service

Cash handling

Communication

Active listening

Attention to detail

Basic computer skills

Job description

East Side Enterprise is hiring an Entry-Level Customer Service Associate to deliver friendly, professional service at our Johnston store. You will handle transactions, upsell promos, and help maintain an inviting shopping environment.

The role emphasizes strong communication, reliability, and the ability to lift items as needed. A criminal background check and drug test are required before employment, with opportunities for growth in a supportive team.