Guest-Focused Cashier & Service Associate

East Side Enterprise; Scituate (RI); On-site; USD 28,000 - 36,000; Full time

Job summary

East Side Enterprises is seeking an Entry-Level Customer Service Associate in Rhode Island to deliver friendly, professional service to customers. The role emphasizes accurate cash handling, upselling promotional items, and maintaining a clean, inviting store environment.

The ideal candidate communicates effectively, works well in a team, and can adapt to busy periods while upholding company standards and policies. Background checks and drug testing may be required before employment.

Qualifications

• Customer service-focused mindset with strong interpersonal skills.
• Ability to handle cash transactions accurately and efficiently.
• Willingness to learn upsell and promotional products.

Responsibilities

• Foster strong relationships with customers to encourage loyalty and repeat business.
• Operate the cash register and process customer payments accurately and efficiently, adhering to company policies.
• Handle complex transactions with skill and confidence.
• Stay informed about promotional products and effectively upsell the customers to consider additional items.
• Build and maintain positive relationships with both customers and coworkers.
• Collaborate with team members to support the overall success of the store and enhance customer satisfaction.
• Ensure the cleanliness and appealing presentation of the store, including product displays, cooler doors, and store exterior. Responsibilities also include emptying trash, bagging ice, and restocking items during quieter periods.
• Adaptability: Able to adjust to change, take on new responsibilities, handle pressure, and effectively modify plans to accommodate shifting needs.
• Accountability: Works independently, meets commitments, maintains personal standards aligned with company values, and consistently meets attendance and punctuality requirements.
• Communication: Strong verbal and written communication skills, active listening capabilities, and proficiency in managing distractions and interruptions.
• Sense of Urgency: Effectively prioritizes tasks, exhibits energy and urgency, meets deadlines, and develops efficient work procedures.
• Attention to Detail: Committed to accuracy and excellence, actively seeks improvements, and monitors quality to address any issues promptly.
• Technical Skills: Ability to utilize basic computer programs effectively.

Skills

Customer service

Cash handling

Upselling

Communication

Attention to detail

Basic computer skills

Tools

POS system

Microsoft Office

Job description

East Side Enterprises is seeking an Entry-Level Customer Service Associate in Rhode Island to deliver friendly, professional service to customers. The role emphasizes accurate cash handling, upselling promotional items, and maintaining a clean, inviting store environment.

The ideal candidate communicates effectively, works well in a team, and can adapt to busy periods while upholding company standards and policies. Background checks and drug testing may be required before employment.