Retail Customer Experience Specialist

The TJX Companies, Inc.; Corvallis (OR); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health, dental, vision

Job summary

The TJX Companies, Inc. is hiring a store associate in Corvallis, OR. You will deliver a highly satisfied customer experience by engaging with shoppers, upholding company policies, and maintaining an organized, clean store environment.

Responsibilities include accurate checkout, promoting loyalty programs, stocking merchandise, and supporting loss prevention efforts. This role requires flexibility, strong communication, and the ability to lift items.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Communication

Attention to detail

Multitasking

Teamwork

Job description

The TJX Companies, Inc. is hiring a store associate in Corvallis, OR. You will deliver a highly satisfied customer experience by engaging with shoppers, upholding company policies, and maintaining an organized, clean store environment.

Responsibilities include accurate checkout, promoting loyalty programs, stocking merchandise, and supporting loss prevention efforts. This role requires flexibility, strong communication, and the ability to lift items.