Retail Customer Experience Specialist

Walgreens; Cambridge (MA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Cambridge, MA is seeking enthusiastic team members to deliver excellent customer service at the checkout and throughout the store. You will operate the cash register, assist customers with product selection, and help maintain clean, well-stocked shelves.

Responsibilities include processing purchases, handling exchanges, and supporting photo services and online order pickups. A flexible schedule, including evenings and weekends, is required to fit store needs.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekend hours.
• Retail experience preferred, especially in a pharmacy/retail setting.
• Prior Walgreens experience is a plus.

Responsibilities

• Greet customers and assist with products and services to ensure a positive experience.
• Operate cash register, process transactions, returns, and exchanges.
• Stock shelves, maintain clean store, and price merchandise as directed.
• Provide photo center services and assist with web order pickup.
• Follow asset protection procedures and ensure compliance with store policies.

Skills

Customer service

Cash handling

Sales

Tools

POS system

Job description

Walgreens in Cambridge, MA is seeking enthusiastic team members to deliver excellent customer service at the checkout and throughout the store. You will operate the cash register, assist customers with product selection, and help maintain clean, well-stocked shelves.

Responsibilities include processing purchases, handling exchanges, and supporting photo services and online order pickups. A flexible schedule, including evenings and weekends, is required to fit store needs.