Retail Customer Experience Specialist

Walgreens; City of Rochester (NY); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a customer experience team member to greet customers, assist with product questions, and provide fast, friendly checkout service. You will operate the cash register, handle transactions, and help maintain clean, organized shelves throughout the shift.

The role emphasizes engaging customers, offering help proactively, and upholding Walgreens service traits while supporting store operations and promotional displays. Flexibility for evenings and weekends is expected.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.

Responsibilities

• Greet customers and assist with product selection to deliver a positive shopping experience.
• Operate cash register and handle transactions; process returns and exchanges as needed.
• Provide courteous, fair, and efficient checkout service.
• Keep counters and shelves clean and well merchandised; assist with inventory and pricing as directed.
• Support with store displays, promotions, and customer service in the photo area.

Skills

Customer service

Retail experience

English fluency

POS knowledge

Tools

POS system

Job description

Walgreens is seeking a customer experience team member to greet customers, assist with product questions, and provide fast, friendly checkout service. You will operate the cash register, handle transactions, and help maintain clean, organized shelves throughout the shift.

The role emphasizes engaging customers, offering help proactively, and upholding Walgreens service traits while supporting store operations and promotional displays. Flexibility for evenings and weekends is expected.