Retail Customer Experience Pro - Flexible Shifts

The TJX Companies, Inc.; Corona (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health insurance

Paid holidays

Employee assistance program

Job summary

Marshalls at The TJX Companies, Inc. is seeking a customer-focused associate to deliver an exceptional shopping experience in a fast-paced store environment. You will engage customers, process transactions, and support merchandising and store upkeep.

The role requires strong communication, the ability to work a flexible schedule, and a collaborative attitude with peers and supervisors. Retail experience is preferred, with opportunities to grow within a Fortune 100 company.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational abilities.
• Capable of multi-tasking.
• Able to lift heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with all customers.
• Adhere to operational, merchandise, and loss prevention standards.
• Cross-train to support multiple store areas as needed.
• Model customer experience practices with internal and external customers.
• Promote credit and loyalty programs to customers.
• Maintain merchandising standards and prepare merchandise for the sales floor.
• Participate in store recovery and maintain store cleanliness.
• Support safe operations and follow labor policies.
• Contribute to shrink reduction goals and safety programs.
• Assist in other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Organization

Multitasking

Lift heavy objects

Teamwork

Retail experience

Job description

Marshalls at The TJX Companies, Inc. is seeking a customer-focused associate to deliver an exceptional shopping experience in a fast-paced store environment. You will engage customers, process transactions, and support merchandising and store upkeep.

The role requires strong communication, the ability to work a flexible schedule, and a collaborative attitude with peers and supervisors. Retail experience is preferred, with opportunities to grow within a Fortune 100 company.