Retail Customer Experience & Merchandising Lead

Kroger Family of Companies; Anna (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Family of Companies in Anna, TX seeks retail team members to create outstanding customer experiences and maintain safe, clean stores. You will support department operations, answer questions, and help customers find products.

This role requires effective communication, basic math skills, and the ability to handle busy environments. Physical stamina and being 18+ are required; prior retail experience is a plus.

Qualifications

• Excellent communication and math skills required.
• Ability to handle stressful situations and adapt to fast-paced environments.
• Must be 18 years or older and able to perform physical tasks.

Responsibilities

• Adhere to all local, state and federal health and civil codes.
• Create welcoming environment and assist customers with product questions and recommendations.
• Know the department's products and respond to inquiries.
• Understand store layout and locate products efficiently.
• Educate department associates about promotions and ads.
• Stay current with ads and promotions affecting the department.
• Monitor inventory and note discrepancies.
• Follow scheduled shift operating hours and safety procedures.
• Demonstrate merchandising and maintain product condition per policy.
• Perform cashier functions and operate checkout processes.
• Follow all merchandising, labor, safety, and loss prevention rules.
• Identify and report safety risks and unsafe conditions to management.
• Notify management of accidents and issues as they occur.

Skills

Communication

Math basics

Stress management

Physical capability

Age 18+

Education

High school diploma or equivalent

Job description

Kroger Family of Companies in Anna, TX seeks retail team members to create outstanding customer experiences and maintain safe, clean stores. You will support department operations, answer questions, and help customers find products.

This role requires effective communication, basic math skills, and the ability to handle busy environments. Physical stamina and being 18+ are required; prior retail experience is a plus.