Retail Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Vallejo (CA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Healthcare benefits

Job summary

Marshalls at The TJX Companies, Inc. is seeking individuals to deliver a highly satisfying customer experience by engaging with customers and maintaining a clean, organized store environment in Vallejo, CA.

You may work across multiple areas to support business needs and uphold loss prevention standards. Responsibilities include accurately ringing purchases, promoting credit and loyalty programs, and contributing to a positive store culture while adhering to labor laws and safety guidelines.

Qualifications

• Ability to deliver excellent customer service.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking in a fast-paced environment.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.

Skills

Customer service

Flexibility

Communication

Multi-tasking

Physical strength

Job description

Marshalls at The TJX Companies, Inc. is seeking individuals to deliver a highly satisfying customer experience by engaging with customers and maintaining a clean, organized store environment in Vallejo, CA.

You may work across multiple areas to support business needs and uphold loss prevention standards. Responsibilities include accurately ringing purchases, promoting credit and loyalty programs, and contributing to a positive store culture while adhering to labor laws and safety guidelines.