Retail Customer Experience & Merchandising Associate

michaels; United States; On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

401(k) with employer match

Employee discounts

Benefits package

Job summary

Michaels Yorktown Heights, NY is seeking team members to deliver great customer service, help shoppers locate products, and ensure a fast, accurate checkout experience. You will engage customers with rewards programs and support Buy Online Pickup in Store and Ship From Store processes.

This role involves unloading trucks, stocking shelves, and maintaining planograms, with physical work and flexible hours including nights and weekends.

Qualifications

• Retail or customer service experience preferred.
• Ability to engage customers and assist with store needs.

Responsibilities

• Deliver friendly customer service and help customers find products.
• Provide a fast, friendly checkout experience and cash handling to standards.
• Educate customers on rewards programs and enroll them where applicable.
• Assist with omni-channel processes including BOPIS and Ship From Store.
• Participate in unloading trucks, stocking, and maintaining planograms.

Skills

Retail experience

Customer service

Job description

Michaels Yorktown Heights, NY is seeking team members to deliver great customer service, help shoppers locate products, and ensure a fast, accurate checkout experience. You will engage customers with rewards programs and support Buy Online Pickup in Store and Ship From Store processes.

This role involves unloading trucks, stocking shelves, and maintaining planograms, with physical work and flexible hours including nights and weekends.