Retail Customer Experience & Merchandising Associate

Winners Merchants International, L.P.; Torrance (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

EAP

Bereavement leave

Credit union

Referral bonuses

Job summary

Marshalls in Torrance, CA is hiring for a store position focused on delivering a highly satisfying customer experience. You will engage with customers, ring transactions, promote credit and loyalty programs, and help maintain a clean, organized store environment.

Join a team that values honesty, integrity, and respect, with opportunities to cross-train and support multiple areas of the store while contributing to safety and loss-prevention goals.

Qualifications

• Excellent customer service skills required.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and handling changing directions.
• Respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer per procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and procedures for the sales floor.
• Processes and prepares merchandise for the sales floor.
• Initiates and participates in store recovery as needed.
• Maintains cleanliness and organization of the sales floor and store.
• Provides and accepts feedback and recognizes good performance.
• Adheres to labor laws, policies, and procedures.
• Supports shrink reduction programs and safety awareness.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Retail experience

Job description

Marshalls in Torrance, CA is hiring for a store position focused on delivering a highly satisfying customer experience. You will engage with customers, ring transactions, promote credit and loyalty programs, and help maintain a clean, organized store environment.

Join a team that values honesty, integrity, and respect, with opportunities to cross-train and support multiple areas of the store while contributing to safety and loss-prevention goals.