Retail Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Exton (PA); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

Employee assistance program (EAP)

Smoking cessation support

Bereavement leave

401(k) matching

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

Job summary

The TJX Companies, Inc. in Exton, PA is hiring a store associate to deliver outstanding customer service and support daily store operations. You will engage with customers, process transactions, maintain merchandising standards, and promote credit and loyalty programs.

The role requires a flexible schedule, strong communication and organizational skills, and the ability to multitask in a dynamic retail environment. Benefits include associate discounts and opportunities for growth.

Qualifications

• Excellent customer service skills and ability to engage with customers.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking in a fast-paced retail environment.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience through engagement with customers.
• Ring customer purchases/returns accurately and count change back to customer.
• Promote credit and loyalty programs.
• Maintain store cleanliness and recover merchandise as needed.
• Adhere to labor laws, policies, and procedures.
• Support shrink reduction goals and safety awareness.

Skills

Customer service

Schedule flexibility

Communication

Organization

Multi-tasking

Adaptability

Lifting

Teamwork

Job description

The TJX Companies, Inc. in Exton, PA is hiring a store associate to deliver outstanding customer service and support daily store operations. You will engage with customers, process transactions, maintain merchandising standards, and promote credit and loyalty programs.

The role requires a flexible schedule, strong communication and organizational skills, and the ability to multitask in a dynamic retail environment. Benefits include associate discounts and opportunities for growth.