Retail Customer Experience & Merchandise Associate

The TJX Companies, Inc.; Whittier (CA); On-site; USD 23,281 - 23,970; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Child care discounts

Pet and legal insurance

Paid holidays

Job summary

The TJX Companies, Inc. is seeking a dedicated team member for the Marshalls store in Whittier, California. This position focuses on delivering an exceptional customer experience and engaging with customers. Responsibilities include accurate sales processing, maintaining store standards, and supporting a positive store culture. Ideal candidates will have strong customer service and communication skills and be available to work a flexible schedule. Benefits include associate discounts and a comprehensive benefits package.

Qualifications

• Excellent customer service skills are required.
• Flexible schedule is essential to support business needs.
• Strong communication and organizational skills with attention to detail are needed.
• Ability to multi-task is necessary.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices.
• Supports a positive store culture through honesty and integrity.
• Accurately rings customer purchases and counts change back.
• Promotes credit and loyalty programs.
• Maintains merchandising philosophy and procedures.
• Processes and prepares merchandise for the sales floor.
• Initiates store recovery as needed.
• Maintains cleanliness and organizational standards.
• Provides recognition and constructive feedback.

Skills

Excellent customer service skills

Flexible schedule

Strong communication skills

Organizational skills

Multi-tasking

Ability to lift heavy objects

Retail customer experience

Job description

The TJX Companies, Inc. is seeking a dedicated team member for the Marshalls store in Whittier, California. This position focuses on delivering an exceptional customer experience and engaging with customers. Responsibilities include accurate sales processing, maintaining store standards, and supporting a positive store culture. Ideal candidates will have strong customer service and communication skills and be available to work a flexible schedule. Benefits include associate discounts and a comprehensive benefits package.