Retail Customer Experience Lead & Team Trainer

The TJX Companies, Inc.; Katy (TX); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Health benefits

Paid time off

Job summary

The TJX Companies, Inc. is seeking team-oriented staff at HomeGoods in Katy, Texas to deliver a highly satisfying customer experience and support store operations. You’ll train associates, handle cash duties, and uphold merchandising standards while promoting a safe, welcoming environment.

Flexible scheduling, including evenings and weekends, is available. Prior retail/supervisory exposure is preferred, with opportunities to grow within a Fortune 100 company and the world’s leading off-price

Qualifications

• Excellent interpersonal and customer service skills.
• Ability to train and provide direction to others.
• Flexible schedule including evenings and weekends.
• Able to lift heavy merchandise with/without accommodations.

Responsibilities

• Promotes a highly-satisfied customer experience and drives loyalty.
• Trains and mentors associates on frontline policies and procedures.
• Manages cash controls and register operations.
• Maintains cleanliness and merchandising standards on the frontline.
• Coordinates breaks and assigns registers to ensure coverage.

Skills

Customer service

Interpersonal skills

Team collaboration

Training & mentoring

Cash handling

Education

High School diploma or equivalent

Tools

POS system

Register operation

Job description

The TJX Companies, Inc. is seeking team-oriented staff at HomeGoods in Katy, Texas to deliver a highly satisfying customer experience and support store operations. You’ll train associates, handle cash duties, and uphold merchandising standards while promoting a safe, welcoming environment.

Flexible scheduling, including evenings and weekends, is available. Prior retail/supervisory exposure is preferred, with opportunities to grow within a Fortune 100 company and the world’s leading off-price