Retail Customer Experience & Fulfillment Pro - Long Beach

Nordstrom, Inc.; Lakewood, Northern (CA, KY); Hybrid; USD 26,000 - 28,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement and Paid Time Away

Life Insurance and Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom Rack is seeking team members for Sales, Customer Service, Stock, and Fulfillment roles in our stores in California. You will help create a welcoming environment, assist customers through checkout, fitting rooms, and merchandise organization, while maintaining clean floors and stockrooms.

The role requires clear communication, teamwork, and a flexible schedule to meet business needs, with duties spanning multiple departments and responsibilities across the store operations.

Qualifications

• Strong customer-service orientation and communication skills.
• Ability to work in a fast-paced retail environment.
• Willingness to be flexible and assist in multiple store areas.

Responsibilities

• Keep sales floor and stockrooms clean and organized.
• Assist customers at the register with transactions across platforms.
• Support fitting room operations and merchandise presentation.
• Maintain stockroom organization and accurate ticketing.
• Demonstrate proficiency with store technologies and procedures.
• Promote Nordstrom Rewards program and store initiatives.

Skills

Customer service

Clear communication

Teamwork

Flexible schedule

Physical stamina

Tools

POS system

Inventory management system

Job description

Nordstrom Rack is seeking team members for Sales, Customer Service, Stock, and Fulfillment roles in our stores in California. You will help create a welcoming environment, assist customers through checkout, fitting rooms, and merchandise organization, while maintaining clean floors and stockrooms.

The role requires clear communication, teamwork, and a flexible schedule to meet business needs, with duties spanning multiple departments and responsibilities across the store operations.