Retail Customer Experience & Backroom Associate

The TJX Companies, Inc.; Mount Juliet (TN); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health insurance

Paid holidays/vacation/sick

Job summary

The TJX Companies, Inc. is seeking a Store Associate at our Mount Juliet, TN location to deliver a highly satisfied customer experience and maintain a clean, organized store environment.

You will engage with customers, promote loyalty programs, process transactions accurately, and support merchandising standards while adhering to policies. Prior retail experience is a plus; strong teamwork and communication are essential.

Qualifications

• Excellent customer service skills.
• Strong communication and organizational skills with attention to detail.
• Ability to multitask and adapt to changing directions.
• Flexible schedule to support business needs.
• Capable of lifting heavy objects with or without accommodation.
• Works well with peers and supervisors.

Responsibilities

• Model and deliver outstanding customer experience.
• Ring customer purchases/returns accurately and handle cash per procedures.
• Promote credit and loyalty programs.
• Prepare merchandise for sales floor and maintain store appearance.
• Participate in store recovery and safety initiatives.
• Support shrink reduction goals and labor policies.
• Other duties as assigned by store leadership.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Flexibility

Teamwork

Physical stamina

Job description

The TJX Companies, Inc. is seeking a Store Associate at our Mount Juliet, TN location to deliver a highly satisfied customer experience and maintain a clean, organized store environment.

You will engage with customers, promote loyalty programs, process transactions accurately, and support merchandising standards while adhering to policies. Prior retail experience is a plus; strong teamwork and communication are essential.