Weekend Retail Associate - Customer Experience Pro

The TJX Companies, Inc.; Mount Juliet (TN); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) Contributions

Child care & cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

Medical/dental/vision

HSA

Health care FSA

Life insurance

Short/long term disability

Paid parental leave

Paid holidays/vacation/sick

Auto/home insurance discounts

Scholarship program

Adoption assistance

Job summary

The TJX Companies, Inc. is seeking a Retail Associate for TJ Maxx Store 1038 in Mount Juliet, TN. You will deliver friendly, efficient service, process purchases, and uphold store standards. You will assist customers with loyalty programs and keep the sales floor clean and organized.

This role offers a starting hourly rate with benefits including associate discounts, health options, and retirement plans, plus opportunities for career growth within the company.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Attention to detail

Multi-tasking

Flexibility

Lifting heavy objects

Job description

The TJX Companies, Inc. is seeking a Retail Associate for TJ Maxx Store 1038 in Mount Juliet, TN. You will deliver friendly, efficient service, process purchases, and uphold store standards. You will assist customers with loyalty programs and keep the sales floor clean and organized.

This role offers a starting hourly rate with benefits including associate discounts, health options, and retirement plans, plus opportunities for career growth within the company.