Retail Customer Experience Associate with Discounts

Sierra; Charlottesville (VA); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Job summary

Sierra Store Charlottesville in Virginia is hiring a customer-focused associate to deliver a high-quality shopping experience. You’ll engage with customers, maintain a clean store, and support merchandising and loss prevention standards.

The role may involve cross-training in multiple areas to support the business. Applicants should have excellent customer service skills, adaptability to a flexible schedule, and the ability to multitask in a busy retail environment.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising standards and procedures.
• Processes and prepares merchandise for the sales floor.
• Participates in store recovery and safety initiatives.
• Maintains cleanliness and organization of the store.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Lifting heavy objects

Teamwork

Job description

Sierra Store Charlottesville in Virginia is hiring a customer-focused associate to deliver a high-quality shopping experience. You’ll engage with customers, maintain a clean store, and support merchandising and loss prevention standards.

The role may involve cross-training in multiple areas to support the business. Applicants should have excellent customer service skills, adaptability to a flexible schedule, and the ability to multitask in a busy retail environment.