Flexible Retail Associate — Customer Experience

Sierra; Burlington (VT); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health/dental/vision insurance

Paid holidays

Job summary

Sierra at USA Sierra Store 0043 Burlington VT is hiring a Retail Associate to deliver exceptional customer service, assist shoppers, and support daily store operations. You will greet customers, ring up purchases, and help maintain clean, organized shelves in a fast-paced environment.

The role requires strong communication, multitasking, and a focus on customer satisfaction. Prior retail experience is preferred. Flexible schedule and benefits support a healthy work‑life balance.

Qualifications

• Delivers a highly satisfying customer experience by engaging with customers and maintaining a welcoming store environment.
• Uses strong communication and organizational skills to assist customers and teammates.
• Balances multiple tasks (sales, checkout, restocking) while following procedures.
• Represents TJX-family values through integrity, respect, and teamwork.

Responsibilities

• Greet customers and assist with product questions and purchases
• Accurately ring up sales, returns, and process change for customers
• Promote and explain credit and loyalty programs
• Maintain store cleanliness and merchandising standards throughout shifts
• Follow safety, loss prevention, and operational procedures
• Support store recovery and stocking across departments
• Collaborate with teammates to meet store goals and customer needs

Skills

Customer service

Communication

Multi‑tasking

Attention to detail

Retail experience

Job description

Sierra at USA Sierra Store 0043 Burlington VT is hiring a Retail Associate to deliver exceptional customer service, assist shoppers, and support daily store operations. You will greet customers, ring up purchases, and help maintain clean, organized shelves in a fast-paced environment.

The role requires strong communication, multitasking, and a focus on customer satisfaction. Prior retail experience is preferred. Flexible schedule and benefits support a healthy work‑life balance.