Flexible Retail Merchandising & Customer Associate

Winners Merchants International, L.P.; Harrisonburg (VA); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision coverage

Paid holidays/vacation/sick

Scholarship program

Job summary

TJX Companies’ Sierra store in Harrisonburg, VA, is hiring to deliver a highly satisfying customer experience. You will engage with customers, maintain a clean store, and follow loss-prevention standards while supporting merchandising and store operations.

The role emphasizes teamwork, strong communication, and the ability to adapt to changing needs, with potential to cross-train across areas. Competitive benefits and a starting hourly wage are offered.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Adaptability

Teamwork

Retail experience

Job description

TJX Companies’ Sierra store in Harrisonburg, VA, is hiring to deliver a highly satisfying customer experience. You will engage with customers, maintain a clean store, and follow loss-prevention standards while supporting merchandising and store operations.

The role emphasizes teamwork, strong communication, and the ability to adapt to changing needs, with potential to cross-train across areas. Competitive benefits and a starting hourly wage are offered.