Retail Customer Experience Associate (Part-Time)

Dollar Tree, Inc.; Rock Island (IL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. is seeking a part-time Customer Service Associate to join our Rock Island store. You will assist customers, process sales at the register, and help maintain a clean, organized shopping environment.

You will also stock shelves, unload merchandise, and ensure safety and courtesy in all customer interactions. Ideal candidates possess prior retail or similar service experience, strong communication and problem-solving skills, and the ability to lift moderate weights as needed.

Qualifications

• High school diploma preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs and meet demands of frequent movement.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Maintain a positive, safe, and respectful environment with customers and colleagues.
• Keep store clean, restock bathrooms, sweep and mop floors, take out trash, and keep areas neat.

Skills

Customer service experience

Follow instructions

Physical stamina

Customer service

Organizational skills

Communication skills

Problem solving

Decision making

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a part-time Customer Service Associate to join our Rock Island store. You will assist customers, process sales at the register, and help maintain a clean, organized shopping environment.

You will also stock shelves, unload merchandise, and ensure safety and courtesy in all customer interactions. Ideal candidates possess prior retail or similar service experience, strong communication and problem-solving skills, and the ability to lift moderate weights as needed.