Retail Customer Experience Associate - Part Time

Dollar Tree Stores INC; Monterey (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate in Monterey, CA to provide friendly, efficient service and support a seamless shopping experience. You’ll assist customers, process transactions, and maintain a clean, safe store environment.

Responsibilities include cash register operation, stock replenishment, unloading merchandise, and upholding security of cash and company assets. Join a team focused on excellent service and community vibes while handling weekly tasks and other

Qualifications

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable

Skills

Customer service

Cash handling

Retail experience

Communication

Teamwork

Education

High school diploma

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate in Monterey, CA to provide friendly, efficient service and support a seamless shopping experience. You’ll assist customers, process transactions, and maintain a clean, safe store environment.

Responsibilities include cash register operation, stock replenishment, unloading merchandise, and upholding security of cash and company assets. Join a team focused on excellent service and community vibes while handling weekly tasks and other