Retail Customer Experience Associate (Part-Time)

Dollar Tree Stores INC; Dundee (MI); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC is seeking a part-time Customer Service Associate to join our team in a retail environment. You will assist customers, handle sales transactions at the register, and help maintain store presentation and safety standards.

You will also contribute to inventory by receiving merchandise and restocking shelves, while keeping the store clean, organized, and welcoming for guests. This role emphasizes friendly customer interactions and teamwork with fellow associates and leaders.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills

Excellent customer service

Strong communication

Strong problem solving

Ability to lift 30-50 lbs

Strong organizational skills

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking a part-time Customer Service Associate to join our team in a retail environment. You will assist customers, handle sales transactions at the register, and help maintain store presentation and safety standards.

You will also contribute to inventory by receiving merchandise and restocking shelves, while keeping the store clean, organized, and welcoming for guests. This role emphasizes friendly customer interactions and teamwork with fellow associates and leaders.