Retail Customer Experience Associate - Part Time

Family Dollar Stores Of Virginia LLC; King George (VA); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Educational assistance

Employee assistance program

Job summary

Family Dollar Stores Of Virginia LLC in King George, VA seeks a Customer Service Associate to deliver a great shopping experience. Duties include assisting customers, handling transactions, stocking, unloading trucks, and maintaining a clean, safe store environment.

The role emphasizes customer service, follow-through on instructions, and teamwork with associates and leaders, with emphasis on operating the cash register and protecting company assets.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Job description

Family Dollar Stores Of Virginia LLC in King George, VA seeks a Customer Service Associate to deliver a great shopping experience. Duties include assisting customers, handling transactions, stocking, unloading trucks, and maintaining a clean, safe store environment.

The role emphasizes customer service, follow-through on instructions, and teamwork with associates and leaders, with emphasis on operating the cash register and protecting company assets.