Retail Customer Experience Associate II

Dollar Tree Stores INC; Ellenwood (MD); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in Ellenwood, GA is seeking a Customer Service Associate II to support daily store operations, including merchandising, customer service, and front-end duties. The role emphasizes creating a clean, welcoming environment and cross-training for register duties.

Responsibilities include receiving merchandise, stocking, maintaining store cleanliness, handling cash, and ensuring a safe, respectful atmosphere for customers and staff.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail or similar environment preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and perform physical tasks.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.
• High level of integrity.
• Proficiency in basic math for cash accounting.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight in a safe manner according to productivity standards.
• Merchandising and stocking as needed.
• Assisting with cleanliness throughout the store, including bathrooms, floors, trash, and neatness.
• Maintaining a positive, safe, respectful environment with customers and associates.
• Managing sales transactions while operating the assigned cash register.
• Maintaining security of cash and protecting company assets.
• Other duties as assigned.

Skills

Customer service

Communication

Problem solving

Integrity

Cash handling

Physical stamina

Math skills

Following instructions

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in Ellenwood, GA is seeking a Customer Service Associate II to support daily store operations, including merchandising, customer service, and front-end duties. The role emphasizes creating a clean, welcoming environment and cross-training for register duties.

Responsibilities include receiving merchandise, stocking, maintaining store cleanliness, handling cash, and ensuring a safe, respectful atmosphere for customers and staff.