Retail Customer Experience Associate II

Dollar Tree, Inc.; Coatesville (Chester County); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate II in Coatesville, PA. You will help with daily store operations, merchandising, and front-end support, maintaining a clean, welcoming environment and cross-training to assist at the cash register as needed.

The role emphasizes friendly customer interactions, basic math for cash handling, ability to lift 30–50 lbs, and reliability. Part-time schedule with opportunities to grow, benefits, and a focus on safety and teamwork.

Qualifications

• High school diploma or equivalent is preferred.
• Experience in retail or similar customer service roles is highly preferred.
• Ability to follow instructions and interpret operating documents.
• Must be able to lift between 30 and 50 lbs.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.
• High level of integrity is required.
• Proficiency in basic math for cash accounting.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards.
• Merchandising and stocking as needed.
• Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Managing sales transactions while working assigned cash register.
• Maintaining security of cash and protecting company assets.
• Other duties as assigned*.

Skills

Customer service

Cash handling

Inventory & merchandising

Safety awareness

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate II in Coatesville, PA. You will help with daily store operations, merchandising, and front-end support, maintaining a clean, welcoming environment and cross-training to assist at the cash register as needed.

The role emphasizes friendly customer interactions, basic math for cash handling, ability to lift 30–50 lbs, and reliability. Part-time schedule with opportunities to grow, benefits, and a focus on safety and teamwork.