Retail Customer Experience Associate II

Dollar Tree, Inc.; Bensalem Township (Bucks County); Presencial; USD 17.000 - 21.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Descripción de la vacante

Dollar Tree is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will assist customers with questions, manage sales transactions at the register, and help maintain store cleanliness and product presentation.

In this role, you will handle inventory, restock merchandise, and contribute to a safe, friendly environment while providing outstanding service.

Formación

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsabilidades

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Conocimientos

Customer service

Retail experience

Communication skills

Lift 30-50 lbs

Organizational skills

Educación

High school diploma or equivalent

Descripción del empleo

Dollar Tree is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will assist customers with questions, manage sales transactions at the register, and help maintain store cleanliness and product presentation.

In this role, you will handle inventory, restock merchandise, and contribute to a safe, friendly environment while providing outstanding service.