Retail Customer Experience Associate I

dollartree; Pennsylvania; On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree in Reading, Pennsylvania is seeking a Customer Service Associate to help deliver a great shopping experience. You will assist customers, handle transactions at the register, and keep the store neat and stocked.

The role emphasizes friendly interactions, safety, and teamwork with fellow staff and leaders. Part-time position with physical duties including lifting and stock replenishment; prior retail or service experience is preferred.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift 30–50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store stocked and recover merchandise.
• Receive merchandise and assist with unloading trucks and replenishment.
• Maintain a positive, safe, and respectful environment with customers and staff.
• Keep all areas neat and presentable, including bathrooms and floors.
• Perform other duties as assigned.

Skills

Excellent customer service

Communication skills

Organizational skills

Problem-solving skills

Physical stamina

Follow instructions

Education

High school diploma or equivalent

Job description

Dollar Tree in Reading, Pennsylvania is seeking a Customer Service Associate to help deliver a great shopping experience. You will assist customers, handle transactions at the register, and keep the store neat and stocked.

The role emphasizes friendly interactions, safety, and teamwork with fellow staff and leaders. Part-time position with physical duties including lifting and stock replenishment; prior retail or service experience is preferred.