Retail Customer Experience Associate I

dollartree; Easton (Northampton County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Easton, PA is seeking a part-time Customer Service Associate to deliver a great shopping experience for every customer. You will assist customers with questions and recommendations, process transactions at the register, stock shelves, and keep the store clean and welcoming.

This role requires strong communication, reliability, and the ability to lift 30–50 lbs. You will work with a team to maintain safety and operate the cash register efficiently.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment while interacting with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including bathrooms, floors, trash, and overall neatness.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Problem solving

Physical stamina

Retail experience

Teamwork

Education

High school diploma

Job description

Dollar Tree in Easton, PA is seeking a part-time Customer Service Associate to deliver a great shopping experience for every customer. You will assist customers with questions and recommendations, process transactions at the register, stock shelves, and keep the store clean and welcoming.

This role requires strong communication, reliability, and the ability to lift 30–50 lbs. You will work with a team to maintain safety and operate the cash register efficiently.