Retail Customer Experience Associate I

dollartree; La Habra (CA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in La Habra, CA seeks a Customer Service Associate to deliver a great shopping experience. Responsibilities include assisting customers, processing transactions, stocking shelves, unloading merchandise, and maintaining cleanliness and safety throughout the store.

The role emphasizes excellent service, strong organization, and team collaboration, with duties extending to merchandise reception and daily upkeep as needed.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, bending, and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Maintain a positive, safe, and respectful environment with customers and staff.
• Keep store clean, restrooms stocked, and floors tidy.
• Other duties as assigned.

Skills

Customer service

Communication skills

Organization

Problem-solving

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree in La Habra, CA seeks a Customer Service Associate to deliver a great shopping experience. Responsibilities include assisting customers, processing transactions, stocking shelves, unloading merchandise, and maintaining cleanliness and safety throughout the store.

The role emphasizes excellent service, strong organization, and team collaboration, with duties extending to merchandise reception and daily upkeep as needed.