Retail Customer Experience Associate I

dollartree; Kingsport (TN); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Kingsport, TN is seeking a Customer Service Associate to provide a friendly shopping experience. You will assist customers with questions, handle transactions at the register, and help stock and maintain store appearance.

The role requires a high school diploma (preferred) and prior retail or service experience. You must be able to lift 30–50 lbs and stay active while delivering courteous service and accurate operation of POS systems.

Qualifications

• High school diploma or equivalent is preferred.
• Prior customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and coworkers.
• Maintain store cleanliness including bathrooms, floors, and trash.

Skills

Customer service

Communication

Teamwork

Organizational skills

Problem solving

Following instructions

Physical stamina

Education

High school diploma

Job description

Family Dollar in Kingsport, TN is seeking a Customer Service Associate to provide a friendly shopping experience. You will assist customers with questions, handle transactions at the register, and help stock and maintain store appearance.

The role requires a high school diploma (preferred) and prior retail or service experience. You must be able to lift 30–50 lbs and stay active while delivering courteous service and accurate operation of POS systems.