Retail Customer Experience Associate I

Dormont Manufacturing Co; Hellertown (PA); In loco; USD 28.000 - 36.000; Part-time

Vantaggi offerti da questo lavoro

Employee Assistance Program

Retirement plans

Educational Assistance

And much more

Descrizione del lavoro

Dollar Tree in Hellertown, Pennsylvania is seeking a Customer Service Associate to assist customers with questions and recommendations and to manage sales transactions at the register. You will help maintain a secure cash environment and ensure a positive, friendly store atmosphere for customers and teammates.

This role requires good communication, strong organizational skills, and the ability to lift 30–50 lbs.

Competenze

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Mansioni

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Conoscenze

Customer service

Communication

Organizational skills

Problem-solving

Relational skills

Follow instructions

Physical stamina

Formazione

High school diploma or equivalent

Descrizione del lavoro

Dollar Tree in Hellertown, Pennsylvania is seeking a Customer Service Associate to assist customers with questions and recommendations and to manage sales transactions at the register. You will help maintain a secure cash environment and ensure a positive, friendly store atmosphere for customers and teammates.

This role requires good communication, strong organizational skills, and the ability to lift 30–50 lbs.