Retail Customer Experience Associate I

dollartree; Gaithersburg (MD); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree is seeking a Customer Service Associate to join our store team. You will assist customers, handle transactions, stock shelves, and keep the store clean and organized.

Ideal candidates have a high school diploma or equivalent and proven customer-service experience. You must be able to lift 30–50 lbs and work in a fast-paced retail environment while maintaining a friendly, professional demeanor.

Qualifications

• Excellent customer service and relationship management skills.
• Strong organizational and communication skills are required.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs and perform physical tasks.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while at the cash register.
• Maintain security of cash and protect company assets.
• Stock replenishment and merchandise recovery.
• Receive merchandise and help unload trucks.
• Maintain store cleanliness and restock bathrooms and floors.
• Ensure a positive, safe, and respectful environment.

Skills

Customer service

Communication

Organizational skills

Problem solving

Follow instructions

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking a Customer Service Associate to join our store team. You will assist customers, handle transactions, stock shelves, and keep the store clean and organized.

Ideal candidates have a high school diploma or equivalent and proven customer-service experience. You must be able to lift 30–50 lbs and work in a fast-paced retail environment while maintaining a friendly, professional demeanor.