Retail Customer Experience Associate I

Dollar Tree Stores; Exeter (CA); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree Stores in Exeter, CA is hiring a Customer Service Associate to deliver a friendly shopping experience. You will assist customers, ring up transactions, keep shelves stocked, and help unload trucks while upholding safety and store standards.

The role emphasizes strong communication, organizational skills, and the ability to lift up to 50 lbs. Prior retail or service experience is preferred, and commitment to customer satisfaction is essential.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem‑solving and decision‑making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well‑stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with professional interactions.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and neat presentation.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Problem solving

Physical ability

Education

High school diploma or equivalent

Job description

Dollar Tree Stores in Exeter, CA is hiring a Customer Service Associate to deliver a friendly shopping experience. You will assist customers, ring up transactions, keep shelves stocked, and help unload trucks while upholding safety and store standards.

The role emphasizes strong communication, organizational skills, and the ability to lift up to 50 lbs. Prior retail or service experience is preferred, and commitment to customer satisfaction is essential.