Retail Customer Experience Associate I

dollartree; Danville (VA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree is seeking a Customer Service Associate to ensure a great shopping experience. You will assist customers, handle sales at the cash register, and maintain store cleanliness.

Responsibilities include stock replenishment, unloading merchandise, and upholding safety and friendly interactions with customers and team members. Physical demands include lifting 30–50 lbs and frequent standing.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and handle frequent movement.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Maintain cleanliness throughout the store including bathrooms and floors.
• Other duties as assigned.

Skills

Customer service

Cash handling

Communication

Problem-solving

Organization

Teamwork

Education

High school diploma or equivalent

Tools

Cash register

Job description

Dollar Tree is seeking a Customer Service Associate to ensure a great shopping experience. You will assist customers, handle sales at the cash register, and maintain store cleanliness.

Responsibilities include stock replenishment, unloading merchandise, and upholding safety and friendly interactions with customers and team members. Physical demands include lifting 30–50 lbs and frequent standing.