Retail Customer Experience Associate I

Dollar Tree Stores INC; Carleton (MI); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Employee Assistance Program

Retirement Plans

Educational Assistance

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle sales at the register, maintain store cleanliness, stock shelves, and support unloading trucks and replenishment as needed.

The role emphasizes friendly, professional customer interactions, adherence to safety standards, and teamwork with managers and peers in a part-time, on-site environment in Carleton, Michigan.

Qualifications

• High school diploma preferred.
• Previous customer service experience in retail, hospitality, grocery, or related fields preferred.
• Ability to follow instructions and interpret operational documents.
• Ability to lift 30–50 lbs and perform frequent walking, standing and bending.
• Strong customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at assigned cash register.
• Maintain cash security and protect assets.
• Keep the store stocked and recover merchandise.
• Receive merchandise and unload trucks, stock replenishment.
• Maintain a positive, safe, and respectful environment with customers and staff.
• Keep the store clean, restock bathrooms, sweep and mop floors, take out trash.
• Other duties as assigned.

Skills

Customer service

Relationship management

Organizational skills

Communication skills

Problem-solving

Following instructions

Physical strength 30-50 lbs

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle sales at the register, maintain store cleanliness, stock shelves, and support unloading trucks and replenishment as needed.

The role emphasizes friendly, professional customer interactions, adherence to safety standards, and teamwork with managers and peers in a part-time, on-site environment in Carleton, Michigan.