Retail Customer Experience Associate I

Dollar Tree Stores INC; Bartlett (IL); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plans

Employee assistance program

Educational assistance

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will assist customers, manage transactions at the register, and ensure a clean, safe, and well-stocked store environment.

This part-time role requires strong communication and organizational skills, physical ability to lift up to 50 lbs, and a friendly, professional attitude when engaging with customers and colleagues.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Maintain cleanliness throughout the store, including bathrooms, floors, trash removal, and neat presentation
• Other duties as assigned*

Skills

Customer service

Communication

Problem solving

Organization

Teamwork

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will assist customers, manage transactions at the register, and ensure a clean, safe, and well-stocked store environment.

This part-time role requires strong communication and organizational skills, physical ability to lift up to 50 lbs, and a friendly, professional attitude when engaging with customers and colleagues.