Retail Customer Experience Associate (Flexible Schedule)

The TJX Companies, Inc.; Thomasville (GA); On-site; USD 18,000 - 19,000; Part time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

Job summary

The TJX Companies, Inc. in Thomasville, GA is hiring a Retail Associate to deliver outstanding customer experiences and keep the store welcoming and organized. You will assist customers, ring sales, promote loyalty programs, and support safety and loss prevention standards.

The role may cross-train across store areas to help meet business needs. We offer benefits such as associate discounts, 401(k) contributions, and a range of employee programs.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.

Skills

Customer service

Multi-tasking

Communication

Flexibility

Job description

The TJX Companies, Inc. in Thomasville, GA is hiring a Retail Associate to deliver outstanding customer experiences and keep the store welcoming and organized. You will assist customers, ring sales, promote loyalty programs, and support safety and loss prevention standards.

The role may cross-train across store areas to help meet business needs. We offer benefits such as associate discounts, 401(k) contributions, and a range of employee programs.