Retail Customer Experience Associate — Flexible Schedule

The TJX Companies, Inc.; Suffolk (VA); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) Associate contributions

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

Paid holidays/vacation/sick

Job summary

TJ Maxx in Suffolk, VA is seeking a customer-focused associate to deliver a highly satisfying shopping experience. You will engage with customers, maintain a clean store and follow loss-prevention standards while supporting multiple areas as needed.

Join a team that values honesty, integrity, and respect. Flexible schedules, competitive pay, and benefits underpin a collaborative, fast-paced retail environment with opportunities to grow.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Excellent customer service

Strong communication

Organizational skills

Flexibility

Multi-tasking

Job description

TJ Maxx in Suffolk, VA is seeking a customer-focused associate to deliver a highly satisfying shopping experience. You will engage with customers, maintain a clean store and follow loss-prevention standards while supporting multiple areas as needed.

Join a team that values honesty, integrity, and respect. Flexible schedules, competitive pay, and benefits underpin a collaborative, fast-paced retail environment with opportunities to grow.