Customer Experience Retail Associate - Flexible Schedule

The TJX Companies, Inc.; Wisconsin; On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) Associate contributions

Child care & cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

Job summary

The TJX Companies, Inc. invites applicants for a Retail Associate role at TJ Maxx. You will deliver a highly satisfied customer experience by engaging with customers, maintaining a clean store, and following loss prevention and merchandising standards.

Our team fosters diversity, collaboration, and development as part of a Fortune 100 company and the world’s leading off-price retailer. We offer opportunities to learn, thrive, and grow, with benefits and recognition programs that support personal

Qualifications

• Excellent customer service skills
• Able to work a flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Adaptability

Teamwork

Retail experience

Job description

The TJX Companies, Inc. invites applicants for a Retail Associate role at TJ Maxx. You will deliver a highly satisfied customer experience by engaging with customers, maintaining a clean store, and following loss prevention and merchandising standards.

Our team fosters diversity, collaboration, and development as part of a Fortune 100 company and the world’s leading off-price retailer. We offer opportunities to learn, thrive, and grow, with benefits and recognition programs that support personal