Retail Customer Experience Associate (Flexible Schedule)

Winners Merchants International, L.P.; Leesburg (FL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Medical/dental/vision insurance

HSA

Job summary

Marshalls, part of the TJX Companies family, is hiring to deliver a high-quality customer experience in our Leesburg store. You will engage with customers, maintain a clean store, and support operations across departments to meet business needs.

The role emphasizes excellent customer service, strong communication, and the ability to multitask in a fast-paced retail environment. On-site work with competitive pay and comprehensive benefits is available.

Qualifications

• Excellent customer service skills.
• Ability to work a flexible schedule.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Adaptability

Teamwork

Job description

Marshalls, part of the TJX Companies family, is hiring to deliver a high-quality customer experience in our Leesburg store. You will engage with customers, maintain a clean store, and support operations across departments to meet business needs.

The role emphasizes excellent customer service, strong communication, and the ability to multitask in a fast-paced retail environment. On-site work with competitive pay and comprehensive benefits is available.