Retail Customer Experience Associate — Flexible Schedule

The TJX Companies, Inc.; City of Poughkeepsie (NY); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k)

Health insurance

Dental & vision

Paid time off

Job summary

The TJX Companies, Inc. at Sierra Store 0132 in Poughkeepsie, NY is hiring to deliver a highly satisfying customer experience while keeping the store clean and organized. Cross-training may occur to support multiple areas as needed.

You will demonstrate strong customer service, communication, and multi-tasking abilities in a fast-paced retail setting. Adherence to labor laws and a collaborative team environment are essential for success.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multitasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodations.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Communication

Attention to detail

Teamwork

Job description

The TJX Companies, Inc. at Sierra Store 0132 in Poughkeepsie, NY is hiring to deliver a highly satisfying customer experience while keeping the store clean and organized. Cross-training may occur to support multiple areas as needed.

You will demonstrate strong customer service, communication, and multi-tasking abilities in a fast-paced retail setting. Adherence to labor laws and a collaborative team environment are essential for success.