Retail Customer Experience Associate — Flexible Schedule

The TJX Companies, Inc.; Austin (TX); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

401(k) match

medical/dental/vision

HSA

health care FSA

life insurance

short/long term disability

paid parental leave

paid holidays/vacation/sick

auto/home insurance discounts

scholarship program

adoption assistance

Job summary

The TJX Companies, Inc. in Austin, Texas is seeking team members to deliver exceptional customer service in a fast-paced retail environment. You will engage with customers, process transactions, and support store operations while upholding policies, merchandising standards, and safety.

This role offers flexible scheduling, associate discounts, and a comprehensive benefits package, including 401(k) contributions, health benefits, and paid leave. Prior retail experience is preferred.

Qualifications

• Excellent customer service skills.
• Ability to work a flexible schedule.
• Strong communication and organizational skills.
• Capable of multi-tasking and adapting to changes.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers.
• Accurately rings customer purchases/returns and counts change.
• Promote credit and loyalty programs.
• Prepare merchandise for the sales floor following procedures.
• Maintain store cleanliness and safety; support shrink reduction goals.
• Cross-train to work in multiple store areas as needed.
• Adhere to labor laws and company policies, and provide feedback.

Skills

Customer service

Flexible schedule

Communication skills

Attention to detail

Multi-tasking

Adaptability

Teamwork

Retail experience

Heavy lifting

Job description

The TJX Companies, Inc. in Austin, Texas is seeking team members to deliver exceptional customer service in a fast-paced retail environment. You will engage with customers, process transactions, and support store operations while upholding policies, merchandising standards, and safety.

This role offers flexible scheduling, associate discounts, and a comprehensive benefits package, including 401(k) contributions, health benefits, and paid leave. Prior retail experience is preferred.