Retail Customer Experience Associate — Flexible Schedule

The TJX Companies, Inc.; Attleboro (MA); On-site; USD 22,386 - 23,074; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Employee assistance program (EAP)

Bereavement leave

Cell phone discounts

Credit union

Referral bonuses

Health benefits available

Discounts on merchandise

Job summary

TJ Maxx in Attleboro, MA is seeking a dedicated team member to deliver a highly satisfying customer experience, engage with customers, and maintain a clean, organized store environment in line with policy. You may work across store areas to support the business and drive results.

Join a vibrant team that values diversity, collaboration and development. The role includes promoting credit and loyalty programs and contributing to a positive store culture while growing your retail experience.

Qualifications

• Strong customer service skills and ability to engage with customers.
• Willingness to work a flexible schedule to support business needs.
• Clear communication and good organizational skills.
• Ability to multitask and adapt to changing directions.
• Capable of lifting heavy objects with or without accommodation.
• Experience in retail customer service is preferred.

Responsibilities

• Role models established customer experience practices with customers.
• Supports and embodies a positive store culture with honesty, integrity and respect.
• Rings purchases/returns accurately and counts change per procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and processes merchandise for the floor.
• Participates in store recovery and maintains cleanliness.
• Adheres to labor laws and store policies.
• Supports shrink reduction programs and safety awareness.

Skills

Customer service

Flex schedule

Communication

Organization

Multi-tasking

Adaptability

Heavy lifting

Teamwork

Retail experience

Job description

TJ Maxx in Attleboro, MA is seeking a dedicated team member to deliver a highly satisfying customer experience, engage with customers, and maintain a clean, organized store environment in line with policy. You may work across store areas to support the business and drive results.

Join a vibrant team that values diversity, collaboration and development. The role includes promoting credit and loyalty programs and contributing to a positive store culture while growing your retail experience.